1. Data Controller
BestPracticeNurse.com (“we,” “us”), a company registered in Ireland, is the data controller for personal information collected through this website.

2. Information We Collect
A. Personal Data:
• Account Registration: Name, email, professional credentials (e.g., nursing license number), and IP address.
• Purchases: Billing address, payment details (processed securely by third parties like Stripe/PayPal; we do not store card data).
• Usage Data: Download history, device information, and interactions with the website.

B. Legal Basis for Processing:
• Contractual necessity (e.g., fulfilling purchases).
• Legitimate interests (e.g., fraud prevention, website improvement).
• Legal compliance (e.g., VAT/tax obligations).

3. How We Use Your Data
• Process transactions and deliver digital products.
• Manage accounts and provide customer support.
• Comply with EU/Irish tax laws (e.g., VAT invoicing).
• Prevent fraud, unauthorized access, or misuse of intellectual property.
• Send service-related communications (e.g., download links, policy updates).

4. Data Sharing
• Third-Party Processors: Payment gateways (Stripe, PayPal), cloud storage providers, and email services. All processors comply with GDPR and EU data protection standards.
• Legal Obligations: We may disclose data to authorities if required by Irish/EU law or to protect our rights (e.g., copyright infringement cases).
• International Transfers: Data may be transferred outside the EU/EEA under safeguards like Standard Contractual Clauses.

5. Data Retention
• Account data: Retained while your account is active or as needed for legal/tax purposes.
• Purchase records: Stored for 6 years to comply with Irish revenue requirements.
• Inactive accounts: Deleted after 2 years of inactivity.

6. Your Rights (GDPR)
You may:
• Access, correct, or delete your personal data.
• Restrict processing or object to direct marketing.
• Request data portability (e.g., download purchase history).
• Withdraw consent (where applicable).
• Lodge complaints with the Irish Data Protection Commission.

To exercise these rights, contact: [support@bestpracticenurse.com].

7. Security Measures
• Encryption: TLS/SSL for data transmission; encrypted storage for sensitive data.
• Access Controls: Limited to authorized personnel.
• Regular security audits of third-party processors.

8. Cookies & Tracking
• Essential Cookies: Required for site functionality (e.g., login sessions).
• Analytics: Anonymous usage data via tools like Google Analytics (opt-out available).
• No third-party advertising trackers.

9. Policy Updates
Changes will be posted on this page. Material changes (e.g., new data uses) will be notified via email or website banner.

10. Contact Us
For data-related inquiries:
• Email: [support@bestpracticenurse.com]
• Postal Address: [11 The Rookery, Scramoge, Co. Roscommon, F42 RX95, Ireland.]

11. Miscellaneous
• Minors: We do not knowingly collect data from users under 18.
• Third-Party Links: We are not responsible for the privacy practices of external sites linked on our website.
• This policy supplements our [Terms and Conditions].

Privacy Policy